Sales Policy

Effective Date: January 17, 2025

At TinooFashion, we aim to provide the best shopping experience for our customers by offering high-quality baby products. This Sales Policy outlines the terms and conditions that apply to the sale of our products on our website. By making a purchase from us, you agree to comply with and be bound by this policy. Please read the following information carefully before making a purchase.

1. General Terms of Sale

By placing an order on our website, you are making an offer to purchase products under the terms of this Sales Policy. All orders are subject to acceptance and availability. We reserve the right to cancel any order at our discretion, even after it has been submitted. If we are unable to fulfill your order, we will notify you promptly and provide a full refund if payment has already been processed.

2. Product Information and Pricing

We make every effort to ensure that the information provided on our website is accurate and up-to-date, including product descriptions, pricing, and availability. However, we do not guarantee the accuracy or completeness of this information. Prices for our products are subject to change without notice. If an error is found in the pricing or description of a product, we will correct it as soon as possible, and we will notify you if your order is affected by such an error.

  • Product Descriptions: We strive to provide accurate product descriptions and images. However, colors and textures may vary slightly depending on the monitor you use.
  • Pricing: All prices are listed in USD and are exclusive of taxes, shipping fees, and other charges. Taxes and fees will be added during the checkout process based on your location.

3. Ordering Process

To place an order on our website, follow these steps:

  1. Browse Our Products: Browse through our wide range of baby products and select the items you wish to purchase.
  2. Add to Cart: Once you’ve found the items you want to buy, add them to your shopping cart. You can view your cart at any time by clicking on the shopping cart icon.
  3. Checkout: When you’re ready to complete your order, proceed to the checkout page. You’ll need to provide your shipping and payment details at this point.
  4. Order Confirmation: After you submit your order, we will send you an order confirmation email with the details of your purchase, including the estimated delivery date.

4. Payment Methods

We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure online payment methods (e.g., Apple Pay, Google Pay)

All payments must be made in full at the time of order. By providing your payment details, you authorize us to charge the total amount of your order, including applicable taxes and shipping fees.

5. Shipping and Delivery

We offer domestic and international shipping to a variety of locations. Shipping fees and delivery times are calculated based on your location, the size of the order, and the shipping method you select during checkout. Please note that:

  • Domestic Shipping: Shipping fees will be calculated during checkout. Standard shipping typically takes 3-7 business days.
  • International Shipping: International shipping may be subject to additional fees, including customs duties and taxes. Delivery times vary based on the destination country.

Once your order has shipped, you will receive an email with a tracking number so you can track your shipment.

6. Order Cancellations

If you need to cancel or modify your order, please contact us as soon as possible. We process orders quickly, so once an order has been shipped, we cannot make changes or cancellations. If you have any questions about an order, please reach out to our customer service team immediately.

7. Refunds

Refunds are processed in accordance with our Refund and Returns Policy. If you are not completely satisfied with your purchase, please review the return guidelines provided in that policy. Refunds are issued to the original payment method used during checkout, and any applicable shipping fees are non-refundable unless the return is due to a defective or incorrect item.

8. Promotional Offers and Discounts

From time to time, TinooFashion may offer promotional discounts, sales, or other offers. Please note the following:

  • Discount Codes: Discount codes can be applied at checkout. Only one discount code can be used per order, unless otherwise specified.
  • Sale Items: Sale items are subject to availability. Prices of sale items may be lower than regular prices and may vary depending on the promotion.
  • Exclusions: Some products may be excluded from certain promotions or discounts, such as gift cards, clearance items, and personalized products.

9. Liability

While we make every effort to ensure that the products we sell are of high quality and meet our standards, TinooFashion cannot be held liable for any damages or losses resulting from the use of our products. Our liability is limited to the purchase price of the product in question.

10. Customer Service

If you have any questions or issues regarding your order, please don’t hesitate to contact us:

Address: 47 Oakwood Drive, St. Paul, Minnesota
Phone: (651) 555-6471
Email: info@tinoofashion.com

We are committed to providing excellent customer service and will respond to inquiries as quickly as possible.